Privacy Policy
Last updated: June 24, 2025
1. Introduction
Explore Tips Mobile Repair ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website explore-tips.com or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Device information for repair services
- Payment information
- Communication preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain our repair services
- Process transactions and communicate about services
- Send newsletters and marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and security threats
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our business operations
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.
7. Your Rights (GDPR)
If you are a resident of the European Economic Area, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Explore Tips Mobile Repair
42 High Street
London SW1A 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958